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What does Occasional Words do exactly?
Occasional Words sells complete, customizable speeches, written by our team
of professional speechwriters. We have speeches appropriate for nearly every
public speaking situation, from “Father of the Bride” to “Moving from the
Neighborhood” to “Accepting a Promotion.” Every speech we offer can be delivered
with minimum preparation; at the same time, each is designed to allow the
speaker to insert memories, stories, and other personal touches.
How can I “customize” speeches from Occasional Words?
In addition to leaving clearly designated spaces where you can insert key
information like names and dates, every speech has clearly marked sections
for your personal stories. In many cases, we even provide specific suggestions
for the tone, length, and type of personal touch to include. Plus, we give
you two speeches fit for your occasion, not just one -- so you have the flexibility
to choose what works best. You can even incorporate parts you like of one
speech into the other.
How long are your speeches?
Occasional Words speeches are between 200 and 500 words long. That means
they take between two and five minutes to deliver to an audience, before
you add personal stories or memories.
Is there any way I can see the speech before I order?
No, but check out our “Samples” section at the top of your screen for some
examples of Occasional Word speeches; you’ll get a clearer sense of what
to expect!
How much do your speeches cost?
For US$27, you’ll receive two speeches.
What do I get for my US$27?
You’ll get two different, complete, customizable speeches appropriate for
your occasion.
What forms of payment do you accept?
We accept Visa, MasterCard and Discover. Unfortunately, we don’t take cash
or personal cheques.
How do I know it’s safe to enter my credit card information?
Occasional Words uses InternetSecure, a highly secure third-party transaction
service that has been processing credit card payments online since 1995.
As the merchant, we never see your credit card information. We simply receive
notification from InternetSecure of your contact information, delivery preferences,
and the fact that your credit card has been approved.
How will the charge appear on my credit card statement?
It will appear as a charge from “Internet Secure care of Occasional Words”.
My transaction isn’t being approved. Why?
If the address you provide is different from your credit card billing address,
our third-party transaction process can’t authorize the transaction. If that
doesn’t solve the problem, try contacting your credit card company.
How long will it take to receive my speeches?
Your speeches will be e-mailed to you as soon as your credit card has been
approved by our trusted third-party transaction service. In the vast majority
of cases, your speeches will arrive in your e-mail inbox within 5-20 minutes.
What if I don’t receive my speeches?
If you don’t receive your speech within 20 minutes of confirming your order,
don’t hesitate e-mail us at help@occasionalwords.com with your invoice number.
What is your refund policy?
If you don’t receive your speech within 20 minutes of confirming your order, please-mail us at info@occasionalwords.com with your invoice number. If you don't receive your speeches within 24 hours of your initial order we will refund your payment in full. Alternatively, you can choose to receive two additional speeches (one order) free of charge.
Can I order speeches to be delivered to someone else?
Yes. Simply use the e-mail address of the person to whom you’d like the speeches
sent on the order form.
What electronic format will my speeches come in?
Your speeches will be sent to you as a text file attachment to an e-mail.
I use a Mac. Will I be able to view/edit my Occasional Words speeches?
Yes. Simply save the attached text speeches in the word processor of your
choice.
My speeches aren’t what I expected. What can I do?
Occasional Words offers a money back guarantee. Simply e-mail us at return@occasionalwords.com,
and explain the reason you’re disappointed. We’ll credit your credit card
for the amount of the transaction, less a US$2 refund cost levied by our
third-party transaction processing service.
I don’t see the kind of speech I’m looking for. What can I do?
By clicking on “Suggest a Speech” at the top of your screen, you can recommend
new types of speeches for Occasional Words to offer. If we choose your topic,
we’ll send you free copies of the completed speeches.
Do you provide private speech coaching?
Unfortunately, we just don’t have the resources to provide individual coaching.
But click on the Speaking Tips tab at the top of your screen for our proven
pointers on giving great speeches.
Can you write me a completely customized speech?
Our speeches are specially designed to be extremely easy to personalize,
inviting you to insert relevant information, stories and memories. So, while
we don’t write fully customized speeches, our customers can!
What is Occasional Words’ privacy policy?
Our customers’ information will not be sold or rented to any other party.
The information will only be used to process your transaction and to advise
you of new offerings in the future.
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100% Satisfaction Guarantee
- If for any reason you are not satisfied with the speech selection, return it for
either an exchange or a full refund of the purchase price! |
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Testimonials
Thank you so very much. Your service has exceeded my expectations.
Rose W.
New Orleans, Louisiana
Thank you very much for your quick response. The speeches are very helpful!
Best regards,
Jurgen M. Sydney, Australia
Thanks Michael this was perfect Sue B. Houston, Texas
Dear Sir,
I did receive the speaking tips and did
review them and found them to be very
helpful, I can't thank you enough.
Sincerely,
Shirelle P. L.A., California
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